Customer Satisfaction Survey Applications

THE COMPANIES OFFICE OF JAMAICA
IS CURRENTLY ACCEPTING TENDERS FROM SUITABLY QUALIFIED MARKET RESEARCH SERVICE PROVIDERS FOR THE CONDUCTING OF OUR ANNUAL
CUSTOMER SATISFACTION SURVEY

The survey is to be conducted based on the following parameters:
Monthly Walk-in N=1400-2200
Daily Walk- in N= 200
Regular Customers - some transact business by sending bearers, we also get some corporate secretaries as well as small business owners.
Areas of Focus for Quality Service Standards for the COJ:
* Wait Times
* Delivery of guarantee services
* Staff Courtesy
* Clarity/Ease of Processes, (forms and registration)
Rating of overall satisfaction with the services
* Percentage of Customers satisfied with our services.

Interested Parties are invited to send their Applications containing your:-

· Detailed quotation
· Company TRN Number
· NCC Registration Number and expiration date

To: info@orcjamaica.com no later than Friday February 20th 2009